Which of the following is not a Right of a Consumer?
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → To read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc.
Option (1) Freedom to access a variety of products at competitive prices. — A right of a consumer (Incorrect). This is the right to be assured: marketers should offer a wide range of products, and the consumer should be free to choose among them.
Option (2) To get relief against unfair trade practice or restrictive trade practices or unscrupulous exploitation. — A right of a consumer (Incorrect). This is the right to seek redressal, through replacement of the product, removal of the defect or compensation.
Option (3) To have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. — A right of a consumer (Incorrect). This is the right to be informed, which is why the law requires this information on the package.
Option (4) To read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc. — Not a right of a consumer (Correct). This is a consumer responsibility. The seller must print the information (the right to be informed), but reading it is the consumer’s own duty.
NCERT (2026-27 Edition): “Consumer Responsibilities … (i) Be aware about various goods and services available in the market so that an intelligent and wise choice can be made. (ii) Buy only standardised goods as they provide quality assurance. Thus, look for ISI mark on electrical goods, FPO mark on food products, Hallmark on jewelry, etc. (iii) Learn about the risks associated with products and services, follow manufacturer’s instructions and use the products safely. (iv) Read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc.” “Consumer Rights … 2. Right to be informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. …” “3. Right to be assured: The consumer has the freedom to access variety of products at competitive prices. …” |