Practicing Success

Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Which of the following is true in respect of District Consumer Forums?

Options:

The appeal can be filed before the State Commission against the order of District Forum within a period of forty five days from the date of order.

In a case decided by the District Forum, the appeal can be filed before the State Commission on the grounds of facts only.

In a case decided by the District Forum, the appeal can be filed before the State Commission on the grounds of law only.

None of the above

Correct Answer:

The appeal can be filed before the State Commission against the order of District Forum within a period of forty five days from the date of order.

Explanation:

The correct answer is Option 1: In a case decided by the District Forum, the appeal can be filed before the State Commission on the grounds of facts only.

District Commission:District commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration does not exceed one crore rupees. Either on the first hearing or at any later stage, it appears to district commission that there exists elements of settlement which may be acceptable to the parties, it may direct them to give their consent for settlement of dispute through mediation within five days. In case the parties agree for settlement by mediation and give written consent, the district commission refers the matter for mediation and the provisions relating to mediation shall apply. However, in the event of failure of settlement by mediation proceeds with the complaint. If the complaint alleges defect in goods which cannot be determined without proper analysis or test of goods, the commission obtains the sample of goods, seal it and refer to the appropriate authority for analysis. In case of services, the dispute is settled based on the basis of evidence brought to its notice by the complainant and can ask for any required information document or records from the service provider for settlement.

If any of the parties are not satisfied by the order of District Commission can appeal against such order to the State Commission on the grounds of facts or law (Option 2 and 3 are incorrect) within a period of forty five days from the date of order (Option1 is correct).