Practicing Success
Read the following passage and answer the following question. “Our assets walk out of the door each evening. We have to make sure that they come back the next morning” (as stated by Narayana Murthy former, CEO of INFOSYS.). At a time when organisations are debating the strategic importance of their human resources, Infosys, a consulting and software services organisation, includes its human resources on its balance sheet to affirm their asset value. The rationale for this is as follows: “The long-term success of a company is usually examined on certain financial and non-financial parameters. Human resources are among these new non-financial parameters that challenge the usefulness of evaluating corporate success solely on traditional measures. Human resources represent the collective expertise, innovation, leadership, entrepreneurial and managerial skills endowed in the employees of an organisation.” As a knowledge intensive company, Infosys recognises the value of its human assets in maintaining its competitive position. It realises that these assets can easily walk away, as competitors in India and abroad covet its IT talent. Consequently, the challenge facing Infosys is how to attract, retain and develop its human assets in a highly competitive and dynamic environment? |
The above passage entirely focuses on the fact that how Infosys treats it's "Human resource". Human resource directly links us to human resource management which includes many specialized activities and duties that a human resource personnel must perform. According to you, which of the following is the duty of human resource personnel? |
Searching qualified people Handling grievances and complaint Providing for social security and welfare of employees All of the above |
All of the above |
The correct answer is option 4- all of the above. Human Resource Management includes many specialised activities and duties which the human resource personnel must perform. These duties are:
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