Read the passage and answer the following questions:

ABC Manufacturing Ltd. faced a drop in productivity after introducing new technology. The workers found the technology challenging to use, leading to dissatisfaction and resistance. The management recognized that the issue stemmed from inadequate supervision, lack of motivation, and unclear leadership.

To address this, the supervisor, Mr. Rajesh, played a pivotal role in turning things around. He scheduled regular training sessions to improve workers' understanding of the new system. By being present on the floor, he provided hands-on guidance and support, ensuring everyone felt comfortable with the changes.

To motivate employees, Rajesh introduced an incentive scheme rewarding the most productive teams. He also implemented a peer-recognition program, encouraging workers to appreciate each other's efforts. Rajesh used constructive feedback to foster a positive work environment.

Leadership played a critical role as Rajesh led by example. He demonstrated enthusiasm for the new technology, showing employees its benefits. He maintained open communication, addressing concerns and fostering trust. His ability to inspire and guide the team transformed the workplace dynamics.

Within two months, the productivity increased significantly. The team adapted to the new technology, motivated by clear supervision, targeted incentives, and empathetic leadership.

What was the primary issue at ABC Manufacturing Ltd.?

Resistance to change

The correct answer is Option (2) → Resistance to change

The workers at ABC Manufacturing Ltd. struggled to adapt to the new technology, finding it difficult to use and showing dissatisfaction and resistance. This resistance to change caused the drop in productivity, which was later resolved through training, motivation, and effective leadership.