Under the Consumer Protection Act, 2019, harm caused to a person in body, mind or property is called ‘injury’ when the harm is caused:
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → illegally
Option (1) intentionally — Incorrect. The meaning of injury does not ask whether the harm was meant. What decides it is that the harm was caused against the law.
Option (2) illegally — Correct. Injury is any harm illegally caused to any person in body, mind or property. “Illegally” means against the law. So a burn to the body, stress to the mind or damage to property is an injury when it is caused unlawfully.
Option (3) negligently — Incorrect. Negligence, or carelessness, is named in the meaning of deficiency, a shortcoming in a service. The meaning of injury uses the word illegally.
Option (4) accidentally — Incorrect. Whether the harm came by accident is not part of the meaning. The Act looks at whether the harm was caused illegally.
NCERT (2026-27 Edition): “Terms & Definitions … 6. Defect: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product. |