Which of the following pairs of a stage in the evolution of human resource management and the development that led to it is correctly matched?
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → Human resource manager – Increase in the scope of the work
Option (1) Labour welfare officer – Introduction of the factory system — Incorrect. The labour welfare officer came from the trade union movement, as a link between owners and workers.
Option (2) Personnel officer – Emergence of the trade union movement — Incorrect. The personnel officer came from the factory system, when one man was given the job of hiring.
Option (3) Personnel manager – Fast changing technological developments — Incorrect. The personnel manager grew out of the factory system, after the personnel officer. Fast changing technology called for new skills and training of employees.
Option (4) Human resource manager – Increase in the scope of the work — Correct. As the work of managing people grew wider, the personnel manager was replaced by the human resource manager.
NCERT (2026-27 Edition): “Evolution of Human Resource Management Human resource management has replaced the traditional concept of labour welfare and personnel management. Human Resource Management (HRM) in its present form has evolved from a number of significant inter-related developments, which date back to the era of industrial revolution. Emergence of trade union movement led to the need of a person who could act as an effective link between the owners and workers. Thus, the concept of labour welfare officer came into being. His role was limited to the bare minimum welfare activities of employees. In fact, he was looked down by both the workers and the owners. With the introduction of factory system, thousands of persons began to be employed under one roof. The job of hiring people for the organisation was given to one man, who later on was assigned the responsibility of recruitment, selection and placement of personnel. This led to the emergence of personnel officer in the first place and personnel manager, later on. Human relations approach recognises human factor as the most important instrument of success in an organisation. Fast changing technological developments, however, necessitated new skill development and training of employees. People came to be recognised as a valuable resource, which can be further developed. Increase in scope of the work led to replacement of personnel manager with human resource manager. …” |