Practicing Success
As per Consumer Protection Act 2019, Under which right, consumer get relief against unfair trade practices :- |
Right to be heard Right to Seek redressal Right to be assured Right to safety/Right to be protected |
Right to Seek redressal |
The correct answer is option (2) : Right to Seek redressal Right to be Heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells Right to seek redressal: The consumer has a right to get relief in case the product or service falls short of his expectations. The Consumer Protection Act provides a number of reliefs to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc. Right to safety: The consumer has a right to be protected against goods and services which are hazardous to life and health Right to assure: The consumer has the freedom to choose from a variety of products at competitive prices. |