Assertion: Conciliation is a process similar to mediation as parties out of their own free will appoint a neutral third party to resolve their disputes.
Reasoning: The role of a mediator goes beyond that of a conciliator. A mediator may be interventionist in the sense that he/she may suggest potential solutions to the parties, in-order to resolve their claims and disputes.
Answer & explanation
Correct answer: option 3
Conciliation is a process similar to mediation as parties out of their own free will appoint a neutral third party to resolve their disputes. The key difference between mediation and conciliation lies in the role of the neutral third party. A mediator merely performs a facilitative role and provides platform for the parties to reach a mutually agreeable solution. The role of a conciliator goes beyond that of a mediator. A conciliator may be interventionist in the sense that he/she may suggest potential solutions to the parties, in-order to resolve their claims and disputes.