Given below are two statements:
Statement I: When communication stops, organised activity in an enterprise ceases to exist.
Statement II: Two way communication promotes cooperation and mutual understanding between the management and the workers.
In the light of the above statements, choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Both Statement I and Statement II are correct.
Statement I: When communication stops, organised activity in an enterprise ceases to exist. — Correct. All interactions in an organisation depend on communication. Communication is basic to an organisation’s existence, so without it organised work comes to an end.
Statement II: Two way communication promotes cooperation and mutual understanding between the management and the workers. — Correct. When information flows both ways, workers and managers understand each other. This builds cooperation and industrial peace.
NCERT (2026-27 Edition): “(ii) Helps in smooth working of an enterprise: … Communication is basic to an organisation’s existence-right from its birth through its continuing life. When communication stops, organised activity ceases to exist.” “(v) Promotes cooperation and industrial peace: Efficient operation is the aim of all prudent management. It may be possible only when there is industrial peace in the factory and mutual cooperation between management and workers. The two way communication promotes cooperation and mutual understanding between the management and workers.” |