_________________is not a relief available to a consumer.
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → To offer hazardous goods for sale.
Option (1) To discontinue the unfair/restrictive trade practice and not to repeat it in the future. — A relief available to a consumer (Incorrect). The Commission can order the unfair or restrictive practice to be discontinued and restrain the trader from repeating it.
Option (2) To pay punitive damages in appropriate circumstances. — A relief available to a consumer (Incorrect). Where the trader’s conduct deserves to be punished, the Commission may award damages over and above the loss suffered.
Option (3) To replace the defective product with a new one, free from any defect. — A relief available to a consumer (Incorrect). Replacement is among the first orders the Commission makes where the goods supplied are defective.
Option (4) To offer hazardous goods for sale. — Not a relief (Correct). Selling unsafe goods is something the Commission stops a trader from doing. It is not a remedy the Commission gives to a consumer. Its orders run the other way, and require such goods to be taken off the market. This is a wrong done to the consumer, so it cannot be a relief given to him.
NCERT (2026-27 Edition): “Relief Available … (ii) To replace the defective product with a new one, free from any defect.” “(v) To pay punitive damages in appropriate circumstances.” “(vi) To discontinue the unfair/ restrictive trade practice and not to repeat it in the future.” “(vii) Not to offer hazardous goods for sale.” |