Read the following ease and answer the questions carefully.

F. India Ltd. is a chain of ladies garment boutiques where most of the work is done on hand made basis or manually. Mr. N is responsible for the growth, survival and welfare of the firm. He formulates overall organisational goal and strategies for their achievement. Due to entry of imported brands in India, the company is finding it difficult to compete on two fronts-finishing and embroidery work. Mr. G, the production manager of the company, realised that without modern machines, it would not be possible for them to survive in the long run. The company purchased new hi-tech modern machines from abroad.

During the production process, the manager observed that the quality of production is not as per standard and very often production is disrupted due to break down of machinery. The workers got frustrated by continuous rejection of output and started showing resistance towards new technology. To increase the efficiency of the workers, the company decided to train their workers on the job under the able guidance of specialists. The workers who are able to pick the skills are promoted and made incharge of the not well trained employees. This created positive impact and everybody became keen to learn. Suggestions from workers are valued and workers are encouraged to communicate freely.

At which level of management is Mr. G working in F. India Ltd?

Middle Level Management

The correct answer is Option (2) → Middle Level Management.

Mr. G is working at the Middle Level Management in F. India Ltd.

Middle-level managers, like Mr. G, are responsible for implementing the strategies formulated by top-level management. Mr. G, as the production manager, is handling the production process, addressing issues with quality and machinery breakdowns, and overseeing worker training.

Middle Management is the link between top and lower level managers. They are subordinate to top managers and superior to the first line managers. They are usually known as division heads, for example production manager. Middle management is responsible for implementing and controlling plans and strategies developed by top management. At the same time they are responsible for all the activities of first line managers. Their main task is to carry out the plans formulated by the top managers. For this they need to:
(i) interpret the policies framed by top management
(ii) ensure that their department has the necessary personnel
(iii) assign necessary duties and responsibilities to them
(iv) motivate them to achieve desired objectives
(v) cooperate with other departments for smooth functioning of the organisation.