The correct answer is option 4- Scalar chain.
Scalar chain is not directly associated with Frederick Winslow Taylor. The scalar chain is related to Henri Fayol's general principles of management.
According to Fayol, “Organisations should have a chain of authority and communication that runs from top to bottom and should be followed by managers and the subordinates.” According to Fayol, this chain should not be violated in the normal course of formal communication. However, if there is an emergency then direct contact through ‘Gang Plank’. This is a shorter route and has been provided so that communication is not delayed.
The first three options—Method Study, Motion Study, and Functional Foremanship—are concepts that Taylor contributed to the field of scientific management. These are the techniques which are introduced by the Taylor.
- Motion study refers to the study of movements like lifting, putting objects, sitting and changing positions, etc., which are undertaken while doing a typical job. Unnecessary movements are sought to be eliminated so that it takes less time to complete the job efficiently. For example, Taylor and his associate Frank Gailberth were able to reduce motions in brick layering from 18 to just 5. Taylor demonstrated that productivity increased to about four times by this process.
- Method study- The objective of method study is to find out one best way of doing the job. There are various methods of doing the job. To determine the best way there are several parameters. Right from procurement of raw materials till the final product is delivered to the customer every activity is part of the method study.
- Functional Foremanship- In the factory system, the foreman represents the managerial figure with whom the workers are in face-to-face contact on a daily basis. Foreman is the lowest ranking manager and the highest ranking worker. He is the pivot around whom revolves the entire production, planning, implementation and control. Thus, Taylor concentrated on improving the performance of this role in the factory set-up. In fact, he identified a list of qualities of a good foreman/supervisor and found that no single person could fit them all. This prompted him to suggest functional foremanship through eight persons. Taylor advocated separation of planning and execution functions. This concept was extended to the lowest level of the shop floor.
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