Read the following statements about barriers to communication and choose the correct statements.
(A) Rigid rules and cumbersome procedures may be a hurdle to communication.
(B) Communication through the prescribed channel may result in delays.
(C) Rules and regulations are a semantic barrier to communication.
(D) The status of a superior may create psychological distance between him and his subordinates.
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → (A), (B) and (D) only
(A) Rigid rules and cumbersome procedures may be a hurdle to communication. — Correct. Under the barrier of rules and regulations, rigid rules and cumbersome procedures may block communication.
(B) Communication through the prescribed channel may result in delays. — Correct. A message that must go only through the prescribed channel may be delayed on the way.
(C) Rules and regulations are a semantic barrier to communication. — Incorrect. Rules and regulations are an organisational barrier, as they come from the organisation itself. Semantic barriers are problems in encoding and decoding the message, such as wrong words or faulty translation.
(D) The status of a superior may create psychological distance between him and his subordinates. — Correct. A superior’s status may create psychological distance, so subordinates do not express their feelings freely.
NCERT (2026-27 Edition): “…Organisational barriers: The factors related to organisation structure, authority relationships, rules and regulations may, sometimes, act as barriers to effective communication. Some of these barriers are:” “(ii) Rules and regulations: Rigid rules and cumbersome procedures may be a hurdle to communication. Similarly, communications through prescribed channel may result in delays. |