Through the efforts of which level of management is the quality of output maintained, wastage of material minimised and safety standards maintained?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Supervisory
Option (1) Top — Incorrect. Top managers decide the overall goals and policies of the business. They do not watch over daily work on the shop floor.
Option (2) Middle — Incorrect. Middle managers carry out the plans of top management through other managers. They are not in direct touch with the workforce.
Option (3) Supervisory — Correct. The supervisory level is made up of foremen and supervisors. They work closest to the workers and watch over their work every day. Through their efforts quality of output is maintained, wastage of materials is minimised and safety standards are maintained, as the question says.
Option (4) Advisory — Incorrect. Advisory is not a level of management. The three levels are top, middle and supervisory (operational).
NCERT (2026-27 Edition): “(iii) Supervisory or Operational Management: Foremen and supervisors comprise the lower level in the hierarchy of the organisation. Supervisors directly oversee the efforts of the workforce. Their authority and responsibility is limited according to the plans drawn by the top management. Supervisory management plays a very important role in the organisation since they interact with the actual work force and pass on instructions of the middle management to the workers. Through their efforts quality of output is maintained, wastage of materials is minimised and safety standards are maintained. …” |