According to Fayol, which of the following is a result of promoting Esprit de Corps among employees?
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → A spirit of mutual trust and belongingness among team members
Option (1) A spirit of mutual trust and belongingness among team members — Correct. Esprit de corps means a team spirit of unity and harmony. When a manager says ‘We’ in place of ‘I’, team spirit grows. This gives rise to mutual trust and belongingness among team members, and lowers the need for penalties.
Option (2) A fixed place for everything and everyone — Incorrect. This is the principle of order.
Option (3) Lower employee turnover in the organisation — Incorrect. Low turnover is the aim of stability of personnel, which keeps employees at their posts for a minimum fixed tenure.
Option (4) Only one boss for every individual employee — Incorrect. This is unity of command.
NCERT (2026-27 Edition): “(xiv) Esprit De Corps: Management should promote a team spirit of unity and harmony among employees, according to Fayol. Management should promote teamwork especially in large organisations because otherwise objectives would be difficult to realise. It will also result in a loss of coordination. A manager should replace ‘I’ with ‘We’ in all his conversations with workers to foster team spirit. This will give rise to a spirit of mutual trust and belongingness among team members. It will also minimise the need for using penalties. …” |