Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Read the following passage and answer the questions.

Aditya set up a company 'Daneshwar Daas Ltd' to manufacture toothpastes using herbs found in his village instead of chemicals that are hazardous to health. The packaging of the product is done in very good manner and it had all details like price, quantity, ingredients, direction for use etc. It also mentions that customer care number and email id of grievance cell of the company. The toothpaste become very popular among people and company receives large orders from reputed traders. A shopkeeper in Shimla forced a customer to buy this particular toothpaste without showing other toothpaste irrespective of the willingness of customer.

The packaging of the product is done in very good manner and it had all details like price, quantity, ingredients, direction for use etc.

Which of the following consumer right is fulfilled in the given statement?

Options:

Right to safety

Right to assured

Right to be informed

Right to seek redressal

Correct Answer:

Right to be informed

Explanation:

The correct answer is option 3- Right to be informed.

The correct consumer right fulfilled in the given statement is Right to be Informed.

The packaging of the product includes important details like price, quantity, ingredients, and directions for use, which ensures that consumers are well-informed about the product before making a purchase. This aligns with the Right to be Informed, which allows consumers to have access to accurate and clear information about the products they are purchasing.

Right to be informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. It is because of this reason that the legal framework in India requires the manufactures to provide such information on the package and label of the product.