A company fits CCTVs to keep a strict watch over its workers. Which of the following is NOT a correct reading of this step?
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Control through the CCTVs turns out to be a costly affair, especially in case of large organisations.
Option (1) Control through the CCTVs turns out to be a costly affair, especially in case of large organisations. — False. Control is a costly affair especially for small organisations. A small enterprise cannot afford to install an expensive control system.
Option (2) The close check on the workers’ activities can help to minimise dishonest behaviour. — True. A close check on the workers’ activities ensures order and discipline. It helps to minimise dishonest behaviour.
Option (3) The workers might object, as they may see the CCTVs as a restriction on their freedom. — True. Workers may see a strict watch through CCTVs as a restriction on their freedom. This is resistance from employees.
Option (4) The costs of installing and operating the CCTVs should not exceed the benefits derived from them. — True. Control costs money. So managers must ensure that the costs do not exceed the benefits derived from it.
NCERT (2026-27 Edition): “(v) Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities. …” “(iv) Costly affair: Control is a costly affair as it involves a lot of expenditure, time and effort. A small enterprise cannot afford to install an expensive control system. It cannot justify the expenses involved. Managers must ensure that the costs of installing and operating a control system should not exceed the benefits derived from it. …” “Summary … • Controlling suffers from certain limitations also. An organisation has no control over external factors. The control system of an organisation may face resistance from its employees. Sometimes controlling turns out to be a costly affair, especially in case of small organisations. Moreover, it is not always possible for the management to set quantitative standards of performance in the absence of which controlling exercise loses some of its effectiveness.” |