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Home/Practice questions/Business Studies
Business StudiesConsumer Protection

As per Consumer Protection Act, 2019. District commission has a juris…

As per Consumer Protection Act, 2019. District commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration.

Answer & explanation+

Correct answer: option 2

The correct answer is Option (2) → Does not exceed one crore rupees

  • Option (1) Exceeds one crore rupees — Incorrect. A complaint above Rs. 1 crore (and up to Rs. 10 crore) went to the State Commission under these limits.

  • Option (2) Does not exceed one crore rupees — Correct. The question uses the limits of the Consumer Protection Act, 2019, given in the 2023-24 book. The District Commission hears complaints where the value of the goods or services paid for does not exceed one crore rupees.

  • Option (3) Exceeds two crore rupees — Incorrect. This is not a District Commission limit in any edition. In the current book, above Rs. 2 crore is the National Commission’s limit.

  • Option (4) Does not exceed two crore rupees — Incorrect. This is not the District Commission limit either. In the current book, Rs. 2 crore is the upper limit of the State Commission.

Note: The money limits of the three Commissions have changed over the years, so each NCERT edition gives different limits. The table below compares them.

CommissionPre-rationalised NCERT (Consumer Protection Act, 1986)2023-24 NCERT (Consumer Protection Act, 2019)Current NCERT (2026-27) (Consumer Protection Rules 2021)
District Commissionup to Rs. 20 lakhup to Rs. 1 croreup to Rs. 50 lakh
State Commissionabove Rs. 20 lakh, up to Rs. 1 croreabove Rs. 1 crore, up to Rs. 10 croreabove Rs. 50 lakh, up to Rs. 2 crore
National Commissionabove Rs. 1 croreabove Rs. 10 croreabove Rs. 2 crore

NCERT (2023-24 Edition): “…District commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration does not exceed one crore rupees. …”

“…It is established by the respective state government and ordinarily function at the state capital. State Commission has a jurisdiction to entertain complaints where value of goods and services paid as consideration exceeds one crore but does not exceed ten crore rupees. …”

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