Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Match the following lists

LIST I LIST II
A) Importance of consumer protection I) Seek redressal, consumer education, safety
B) Consumer rights II) District commission, state commission, national commission 
C) Ways and means of consumer protection III) Long-term interest, social responsibility
D) Redressal agencies IV) Business associations, consumer awareness, government

Choose the correct answer from the options given below.

Options:

A-III, B-II, C-IV, D-I

A-II, B-I, C-IV, D-III

A-III, B-I, C-IV, D-II

A-I, B-II, C-III, D-IV

Correct Answer:

A-III, B-I, C-IV, D-II

Explanation:

The correct answer is option 3- A-III, B-I, C-IV, D-II.

LIST I LIST II
A) Importance of consumer protection III) Long-term interest, social responsibility
B) Consumer rights I) Seek redressal, consumer education, safety
C) Ways and means of consumer protection IV) Business associations, consumer awareness, government
D) Redressal agencies II) District commission, state commission, national commission 

 

* Importance of consumer protection: From the point of consumers, consumer protection is important because consumers are ignorant, unorganized and exploited by sellers. Consumer Protection is also important for a business because (i) It is in the long-term interest of business, (ii) Business uses society’s resources, (iii) It is a social responsibility of business, (iv)It has moral justification, (v) It avoids government intervention in the functioning of business

* Consumer rights: The Consumer Protection Act, 2019, provides for six consumer rights. These are: (i) Right to safety, (ii) Right to be informed, (iii) Right to be assured, (iv) Right to be heard, (v) Right to seek redressal, (vi) Right to consumer education

* Ways and means of consumer protection: There are various ways in which the objective of consumer protection can be achieved. These Include (i) Self-regulation by business, (ii) Business associations, (iii) Consumer awareness, (iv)Consumer organizations, (v) Government

* Redressal agencies under the consumer protection act: The Consumer Protection Act provides for setting up of a three-tier enforcement machinery at the District, State, and the National levels. They are referred to as the ‘District Forum’, ‘State Commission’, and the ‘National Commission’.