Match List-I with List-II.List-IList-II(A) Importance of consumer pro…

Match List-I with List-II.

List-I	List-II
(A) Importance of consumer protection	(I) Seek redressal, consumer education, safety
(B) Consumer rights	(II) District Commission, State Commission, National Commission
(C) Ways and means of consumer protection	(III) Long-term interest, social responsibility
(D) Redressal agencies	(IV) Business associations, consumer awareness, government

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 3

The correct answer is Option (3) → (A)-(III), (B)-(I), (C)-(IV), (D)-(II)

List-I	List-II	Reason
(A) Importance of consumer protection	(III) Long-term interest, social responsibility	Consumer protection is important for business too. Two of its reasons are the long-term interest of business and its social responsibility.
(B) Consumer rights	(I) Seek redressal, consumer education, safety	The right to seek redressal, the right to consumer education and the right to safety are rights of consumers under the Act.
(C) Ways and means of consumer protection	(IV) Business associations, consumer awareness, government	Business associations, consumer awareness and the government are ways in which the aim of consumer protection is achieved.
(D) Redressal agencies	(II) District Commission, State Commission, National Commission	The Act sets up a three-tier machinery to settle complaints at the district, state and national levels. These are the District Forum (now called the District Commission), the State Commission and the National Commission.

NCERT (2026-27 Edition): “SUMMARY Importance of Consumer Protection: From the point of consumers, consumer protection is important because consumers are ignorant, unorganised and exploited by sellers. Consumer Protection is also important for a business because
(i) It is in the long-term interest of business,
(ii) Business uses society’s resources,
(iii) It is a social responsibility of business,
(iv)It has moral justification,
(v) It avoids government intervention in the functioning of business. …”

“SUMMARY … Consumer Rights: The Consumer Protection Act, 1986, provides for six consumer rights. These are:
(i) Right to safety,
(ii) Right to be informed,
(iii) Right to choose,
(iv) Right to be heard,
(v) Right to seek redressal,
(vi) Right to consumer education. …”

“SUMMARY … Ways and Means of Consumer Protection: There are various ways in which the objective of consumer protection can be achieved. These Include
(i) Self regulation by business,
(ii) Business associations,
(iii) Consumer awareness,
(iv)Consumer organisations,
(v) Government. …”

“SUMMARY … Redressal Agencies under the Consumer Protection Act: The Consumer Protection Act provides for setting up of a three-tier enforcement machinery at the District, State, and the National levels. They are referred to as the ‘District Forum’, ‘State Commission’, and the ‘National Commission’. …”

Match List-I with List-II.

List-I	List-II
(A) Importance of consumer protection	(I) Seek redressal, consumer education, safety
(B) Consumer rights	(II) District Commission, State Commission, National Commission
(C) Ways and means of consumer protection	(III) Long-term interest, social responsibility
(D) Redressal agencies	(IV) Business associations, consumer awareness, government

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 3

The correct answer is Option (3) → (A)-(III), (B)-(I), (C)-(IV), (D)-(II)

List-I	List-II	Reason
(A) Importance of consumer protection	(III) Long-term interest, social responsibility	Consumer protection is important for business too. Two of its reasons are the long-term interest of business and its social responsibility.
(B) Consumer rights	(I) Seek redressal, consumer education, safety	The right to seek redressal, the right to consumer education and the right to safety are rights of consumers under the Act.
(C) Ways and means of consumer protection	(IV) Business associations, consumer awareness, government	Business associations, consumer awareness and the government are ways in which the aim of consumer protection is achieved.
(D) Redressal agencies	(II) District Commission, State Commission, National Commission	The Act sets up a three-tier machinery to settle complaints at the district, state and national levels. These are the District Forum (now called the District Commission), the State Commission and the National Commission.