Practicing Success

Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Match the following:

1. Importance of consumer protection A. seek redressal, consumer education, safety
2. Consumer rights B. district forum, state commission, national commission 
3. Ways and means of consumer protection C. long-term interest, social responsibility
4. Redressal agencies under the consumer protection act D. business associations, consumer awareness, government
Options:

1-D, 2-B, 3-A, 4-C

1-A, 2-B, 3-D, 4-C

1-C, 2-A, 3-D, 4-B

1-A, 2-C, 3-B, 4-D

Correct Answer:

1-C, 2-A, 3-D, 4-B

Explanation:

Importance of consumer protection: From the point of consumers, consumer protection is important because consumers are ignorant, unorganized and exploited by sellers. Consumer Protection is also important for a business because (i) It is in the long-term interest of business, (ii) Business uses society’s resources, (iii) It is a social responsibility of business, (iv)It has moral justification, (v) It avoids government intervention in the functioning of business

Consumer rights: The Consumer Protection Act, 2019, provides for six consumer rights. These are: (i) Right to safety, (ii) Right to be informed, (iii) Right to be assured, (iv) Right to be heard, (v) Right to seek redressal, (vi) Right to consumer education

Ways and means of consumer protection: There are various ways in which the objective of consumer protection can be achieved. These Include (i) Self-regulation by business, (ii) Business associations, (iii) Consumer awareness, (iv)Consumer organizations, (v) Government

Redressal agencies under the consumer protection act: The Consumer Protection Act provides for setting up of a three-tier enforcement machinery at the District, State, and the National levels. They are referred to as the ‘District Forum’, ‘State Commission’, and the ‘National Commission’.