Rohit died in a car accident as the air bags of the car did not open on impact. His family and friends are very angry about this defect in the car. They decided to file a case on the car company.

Who can file a case on the car company under Consumer Protection Act?

The legal heir of Rohit

The correct answer is option 2- The legal heir of Rohit.

Under the Consumer Protection Act, the party who can file a case against the car company for the defect in the airbags is The legal heir of Rohit.

The legal heir can file a case on behalf of the deceased consumer (Rohit), as the consumer's legal rights and interests are transferred to the heirs after death. In this case, since Rohit was the consumer, his family members or legal heirs can file a complaint seeking compensation for the harm caused due to the defective product (the car's airbags not deploying on impact).

A complaint before the appropriate consumer forum can be made by:
(i) Any consumer;
(ii) Any registered consumers’ association;
(iii) The Central Government or any State Government;
(iv) One or more consumers, on behalf of numerous consumers having the same interest; and
(v) A legal heir or representative of a deceased consumer