Given below are two statements:
Statement I: Facilitating coordination in action is the importance of controlling which provides direction to all activities and efforts for achieving organisational goals.
Statement II: Ensuring order and discipline is the importance of controlling under which each department and employee is governed by predetermined standards.
In the light of the above statements, choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Statement I is correct but Statement II is incorrect.
Statement I: Facilitating coordination in action is the importance of controlling which provides direction to all activities and efforts for achieving organisational goals. — Correct. Under facilitating coordination in action, controlling gives direction to all activities and efforts towards the organisational goals.
Statement II: Ensuring order and discipline is the importance of controlling under which each department and employee is governed by predetermined standards. — Incorrect. Departments and employees governed by well-coordinated predetermined standards belong to facilitating coordination in action. Ensuring order and discipline means a close check on employees’ activities, which minimises dishonest behaviour.
NCERT (2026-27 Edition): “(v) Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities. The box explains how an import-export company was able to track dishonest employees by using computer monitoring as a part of their control system.” “(vi) Facilitating coordination in action: Controlling provides direction to all activities and efforts for achieving organisational goals. Each department and employee is governed by predetermined standards which are well coordinated with one another. This ensures that overall organisational objectives are accomplished.” |