Read the following case study and answer the following question. Ms. C bought an electric Iron from the market and paid money through cash the vendor. Mr. X. But she forgets to collect the bill for the deal as a written evidence. The Iron was a ISI certified product. Once, she was using the Iron, she realised that it is not working properly. Then she immediately contacted the Vendor Mr. X and asked him to remove the defect in the product or replace it with a new one. The vendor did not listen to her and refused to accept that this product is sold by him to her. She discussed the matter with her father and he advised her to seek legal help in this case and finally she decided to file a case against the vendor in the consumer court. But while filing the case she got stuck in between due to non-availability of material evidences to produce before the court such as cash memo or bill of the transaction.

Under which Act Ms. C can seek to protect the rights as a consumer.

Consumer Protection Act, 2019

The correct answer is option (1) : Consumer Protection Act, 2019

Ms. C can seek to protect her rights as a consumer under:

1. Consumer Protection Act, 2019

The Consumer Protection Act, 2019 is the current legislation in India that provides a legal framework for the protection of consumers' rights and the redressal of their grievances. This act replaced the Consumer Protection Act, 1986, and is designed to address the modern challenges faced by consumers in the marketplace.