"Chhavi is making her employees study scenarios to determine problems, analyze causes, develop alternative solutions, select what they believe to be the best solution, and implement it." The off the job training method deployed by her to train the employees is
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Case study
Option (1) Case study — Correct. A case describes a real problem that managers have actually faced. Trainees study it to find the problem, analyse its causes, work out solutions, choose the best one and apply it. This is exactly what Chhavi’s employees do. It is an off-the-job method, because the learning happens away from the actual work.
Option (2) Computer modelling — Incorrect. Here a computer is programmed to imitate some realities of the job. The trainee learns by working on this model, not by studying a written case.
Option (3) Vestibule training — Incorrect. Employees learn on actual equipment set up in a separate area that copies the workplace. It trains a job skill, not problem-solving from a case.
Option (4) Programmed instruction — Incorrect. The material is broken into small units arranged in order. The trainee learns one unit at a time and gets feedback on each answer.
NCERT (2026-27 Edition): “Case Study: Taken from actual experiences of organisations, cases represent attempts to describe, as accurately as possible real problems that managers have faced. Trainees study the cases to determine problems, analyse causes, develop alternative solutions, select what they believe to be the best solution, and implement it.” |