Consider the following statements about the importance of communicati…

Consider the following statements about the importance of communication:

(A) Communication acts as the basis of decision making as it provides the information needed for decisions.

(B) Communication is the basis of leadership, as effective communication helps to influence subordinates.

(C) Communication is the basis of the autocratic pattern of management.

(D) Good communication assists the workers in their adjustment with the physical and social aspect of work.

Which of the statements given above are correct?

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 2

The correct answer is Option (2) → (A), (B) and (D) only

(A) Communication acts as the basis of decision making as it provides the information needed for decisions. — Correct. A manager needs relevant information to take a right decision, and communication supplies it.

(B) Communication is the basis of leadership, as effective communication helps to influence subordinates. — Correct. A leader works by influencing people, and he does this through communication. So a leader needs good communication skills.

(C) Communication is the basis of the autocratic pattern of management. — Incorrect. Communication is the basis of the participative and democratic pattern of management. Under an autocratic leader, communication is only one-way, from the manager to the subordinate.

(D) Good communication assists the workers in their adjustment with the physical and social aspect of work. — Correct. Good communication helps workers adjust to their work and improves human relations. In this way it boosts morale.

NCERT (2026-27 Edition): “Importance of Communication … (iii) Acts as basis of decision making: Communication provides needed information for decision making. In its absence, it may not be possible for the managers to take any meaningful decision. Only on the basis of communication of relevant information one can take right decision.”

“(vi) Establishes effective leadership: Communication is the basis of leadership. Effective communication helps to influence subordinates. While influencing people, leader should possess good communication skills.
(vii) Boosts morale and provides motivation: An efficient system of communication enables management to motivate, influence and satisfy the subordinates. Good communication assists the workers in their adjustment with the physical and social aspect of work. It improves good human relations in industry. Communication is the basis of participative and democratic pattern of management. Communication helps to boost morale of employees and managers.”