Select the steps in the process of organising in correct sequence :
(A) Establishing Reporting Relationship
(B) Assignment of Duties
(C) Identification and Division of work
(D) Departmentalisation
Choose the correct answer from the options given below :
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → (C), (D), (B), (A)
(C) Identification and Division of work — Step 1. The work to be done is found out and divided into manageable activities, as per the plans.
(D) Departmentalisation — Step 2. Activities that are similar in nature are grouped together into departments.
(B) Assignment of Duties — Step 3. Each department is put under the charge of a person, and jobs are given to members as per their skills.
(A) Establishing Reporting Relationship — Step 4. Each person is told from whom he takes orders and to whom he is accountable.
NCERT (2026-27 Edition): “(i) Identification and division of work: The first step in the process of organising involves identifying and dividing the work that has to be done in accordance with previously determined plans. …” “(ii) Departmentalisation: Once work has been divided into small and manageable activities then those activities which are similar in nature are grouped together. …” “(iii) Assignment of duties: It is necessary to define the work of different job positions and accordingly allocate work to various employees. Once departments have been formed, each of them is placed under the charge of an individual. Jobs are then allocated to the members of each department in accordance to their skills and competencies. …” “(iv) Establishing authority and reporting relationships: Merely allocating work is not enough. Each individual should also know who he has to take orders from and to whom he is accountable.” |