Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

The consumer has the right to get compensation against unfair trade practices under which of the following right?

Options:

Right to choose

Right to seek redressal

Right to safety

Right to be Heard

Correct Answer:

Right to seek redressal

Explanation:

The correct answer is option 2- Right to seek Redressal.

The consumer has the right to get compensation against unfair trade practices under right to seek Redressal.

Right to seek redressal: The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations. The Consumer Protection Act 2019 provides for redressal to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.

 

OTHER OPTIONS

  • Right to choose- The consumer has the freedom to access variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these.
  • Right to safety- The consumer has a right to be protected against goods and services which are hazardous to life, health and property.
  • Right to be Heard- The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.