Read the following passage and answer the questions.

Maurya sent a jacket to a laundary shop in December 2023. The jacket was purchased for ₹5,000. She had previously sent the jacket for dry cleaning with 'Snow White dry cleaners' and the jacket was cleaned very well. But this time she noticed the white discolouration mark on the jacket. On informing the dry cleaner, Maurya received a letter that confirmed that the discoloured mark was appeared after the jacket was dry cleaned. She contacted the dry cleaner many times and requested for compensation for discoloured jacket but to no avail. Upon, consumer court intervention, Snow White dry cleaners agreed to compensate ₹2,500 to Maurya for the discoloured jacket.

Which consumer right helped Maurya to avail the compensation?

Right to seek redressal

The correct answer is option 4- Right to seek redressal.

The consumer right that helped Maurya avail the compensation is Right to seek Redressal.

This right allows consumers to seek compensation or a remedy when they suffer from unfair practices or defects in goods or services. In Maurya's case, after her repeated requests for compensation were ignored by the dry cleaner, the consumer court intervened, which led to her receiving compensation. This illustrates her Right to Redressal, as she sought a remedy for the discoloured jacket and was ultimately compensated.