Under the Consumer Protection Act, 2019, ________ means any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product.
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Defect
Option (1) Deficiency — Incorrect. Deficiency is the same kind of fault, but in relation to a service.
Option (2) Injury — Incorrect. Injury is any harm illegally caused to a person in body, mind or property.
Option (3) Defect — Correct. A defect is a fault or shortcoming in goods or a product. For example, a new fan that runs very slowly has a defect.
Option (4) Spurious goods — Incorrect. Spurious goods are goods falsely claimed to be genuine.
NCERT (2026-27 Edition): “Terms & Definitions … 3. Spurious goods: Goods that are falsely claimed to be genuine.” “Terms & Definitions … 6. Defect: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product. |