Match List – I with List – II.

Choose the correct answer from the options given below :

A-III, B-IV, C-I, D-II

The correct answer is Option (2) - A-III, B-IV, C-I, D-II.

* Unclarified assumptions- Semantic Barriers. Semantics is the branch of linguistics dealing with the meaning of words and sentences. Semantic barriers are concerned with problems and obstructions in the process of encoding and decoding of message into words or impressions. Normally, such barriers result on account of use of wrong words, faulty translations, different interpretations, etc. These are :
(i) Badly expressed message
(ii) Symbols with different meanings
(iii) Faulty translations
(iv) Unclarified assumptions
(v) Technical jargon
(vi) Body language and gesture decoding

* Distrust- Psychological Barriers. Emotional or psychological factors acts as barriers to communicators. For example, a worried person cannot communicate properly and an angry receiver cannot understand the real meaning of message. The state of mind of both sender and receiver of communication reflects in the effective communication. Some of the psychological barriers are:
(i) Premature evaluation
(ii) Lack of attention
(iii) Loss by transmission and poor retention
(iv) Distrust

* Status- Organisational Barriers. The factors related to organisation structure, authority relationships, rules and regulations may, sometimes, act as barriers to effective communication. Some of these barriers are:
(i) Organisational policy
(ii) Rules and regulations
(iii) Status
(iv) Complexity in organisation structure
(v) Organisational facilities

* Lack of proper incentives- Personal Barriers. The personal factors of both sender and receiver may exert influence on effective communication. Some of the personal barriers of superiors and subordinates are mentioned below:
(i) Fear of challenge to authority
(ii) Lack of confidence of superior on his subordinates
(iii) Unwillingness to communicate
(iv) Lack of proper incentives