Which of the following is NOT true about the management of human resources at Infosys?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Most human resource practices at Infosys result from the vision of its employees and the culture they created.
Option (1) Infosys is a knowledge intensive company that recognises the value of its human assets for its competitive position. — True. Infosys is a knowledge intensive company. Its work depends on the skills of its people, so it values its human assets to stay ahead of rivals.
Option (2) The human assets of Infosys can easily walk away, as competitors in India and abroad covet its IT talent. — True. Rival firms in India and abroad want its IT talent. So its trained people can easily walk away to other firms.
Option (3) Most human resource practices at Infosys result from the vision of its employees and the culture they created. — False. Most of the human resource practices at Infosys come from the vision of the leaders and the culture the leaders created. The employees did not create them.
Option (4) Infosys sees human resources as among the new non-financial parameters of the long term success of a company. — True. The long term success of a company is judged on financial and non-financial parameters. Infosys counts its human resources among the new non-financial parameters, and even shows them on its balance sheet.
NCERT (2026-27 Edition): “Management of Human Resources at INFOSYS … At a time when organisations are debating the strategic importance of their human resources, Infosys, a consulting and software services organisation, includes its human resources on its balance sheet to affirm their asset value. The rationale for this is as follows: “The long term success of a company is usually examined on certain financial and non-financial parameters. Human resources are among these new non-financial parameters that challenge the usefulness of evaluating corporate success solely on traditional measures. Human resources represent the collective expertise, innovation, leadership, entrepreneurial and managerial skills endowed in the employees of an organisation.” As a knowledge intensive company, Infosys recognises the value of its human assets in maintaining its competitive position. It realises that these assets can easily walk away, as competitors in India and abroad covet its IT talent. Consequently, the challenge facing Infosys is how to attract, retain and develop its human assets in a highly competitive and dynamic environment? Most of the current human resource practices at Infosys result from the vision of the leaders and the culture that they have created. Narayana Murthy, known for his leadership and vision is the public image of Infosys. …” |