Match List-I (Term under the Consumer Protection Act, 2019) with List…

Match List-I (Term under the Consumer Protection Act, 2019) with List-II (Meaning).

List-I | List-II |

(A) Product | (I) Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product |

(B) Product liability | (II) Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to any service |

(C) Defect | (III) Any article or goods possessing intrinsic value capable of delivery either as assembled or a component |

(D) Deficiency | (IV) Responsibility of a manufacturer or seller to compensate for any harm caused to a consumer by a defective product |

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 2

The correct answer is Option (2) → (A)-(III), (B)-(IV), (C)-(I), (D)-(II)

List-I	List-II	Reason
(A) Product	(III) Any article or goods possessing intrinsic value capable of delivery either as assembled or a component	A product is any article or goods with value of its own, made to trade. It may reach the buyer whole or as a part.
(B) Product liability	(IV) Responsibility of a manufacturer or seller to compensate for any harm caused to a consumer by a defective product	Product liability is the maker’s or seller’s responsibility to compensate the consumer. It arises when a defective product causes harm.
(C) Defect	(I) Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product	A defect is a shortcoming in goods or a product. The same shortcoming in a service is a deficiency.
(D) Deficiency	(II) Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to any service	A deficiency is a shortcoming in a service. It also covers negligence or withholding information that causes loss or injury.

NCERT (2026-27 Edition): “Terms & Definitions … 6. Defect: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product.
7. Deficiency: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to in relation to any service and includes act of negligence or omission or commission or withholding relevant information which causes loss or injury to the consumer.
8. Injury: Any harm illegally caused to any person in body, mind or property.
9. Product: Any article or goods or substance or raw material or any extended cycle of such product either in gaseous , liquid or solid state possessing intrinsic value capable of delivery either as assembled or a component produced or manufactured to trade. It does not include human tissues, blood, blood products and organs.
10. Product Seller: Any person in the course of business imports, sells, distributes, leases, installs, prepares, labels, markets, repairs, maintains or otherwise involved in placing the product for commercial use or a service provider.
11. Product Liability: Responsibility of a product manufacturer or seller of any product or service to compensate for any harm caused to a consumer by defective product manufactured or sold or by deficiency in services.”