According to Fayol, “There is a need to balance subordinate involvement through......................with managers’ retention of final authority through........................”

Decentralisation, Centralisation

The concentration of decision-making authority is called centralisation whereas its dispersal among more than one person is known as decentralisation. According to Fayol, “There is a need to balance subordinate involvement through decentralisation with managers’ retention of final authority through centralisation.”