A gas geyser burst in Ajay’s bathroom because of a fault in its making. Ajay’s arm got burnt and his bathroom wall was damaged.
Under the Consumer Protection Act, 2019, the burn on Ajay’s arm and the damage to his wall come under which term?
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → Injury
Option (1) Defect — Incorrect. The fault in the making of the geyser is a defect. The burn and the damage are the harm that came from that defect.
Option (2) Deficiency — Incorrect. Deficiency is a fault in a service. Here the harm came from a faulty product.
Option (3) Spurious goods — Incorrect. Spurious goods are goods falsely claimed to be genuine. Nothing in the case is falsely claimed.
Option (4) Injury — Correct. Injury is any harm illegally caused to a person in body, mind or property. Ajay’s burnt arm is harm to his body, and the damaged wall is harm to his property.
NCERT (2026-27 Edition): “Terms & Definitions … 3. Spurious goods: Goods that are falsely claimed to be genuine.” “Terms & Definitions … 6. Defect: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product. |