Name the principle of the management under which it is believed that there is only one best way to maximise efficiency and it can be developed through scientific study and analysis.
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Science, not Rule of Thumb
Option (1) Harmony, Not Discord — Incorrect. This principle says there should be mutual trust between management and workers. It is not about the one best method.
Option (2) Unity of Direction — Incorrect. This is Fayol’s principle: one head and one plan for a group of activities with the same objective.
Option (3) Science, not Rule of Thumb — Correct. Taylor believed there is only one best method to maximise efficiency. It can be developed through study and analysis, and it replaces the rule of thumb.
Option (4) Development of each and every person to his or her greatest efficiency — Incorrect. This principle is about training and developing workers. It is not about finding one best method.
NCERT (2026-27 Edition): “Taylor’s Contribution to Scientific Management … (i) Science not Rule of Thumb: Taylor pioneered the introduction of the method of scientific inquiry into the domain of management practice. We have already referred to the limitations of the rule of thumb approach of management. As different managers would follow their indigenous rules of thumb, it is but a statement of the obvious that all would not be equally effective. Taylor believed that there was only one best method to maximise efficiency. This method can be developed through study and analysis. The method so developed should substitute ‘Rule of Thumb’ throughout the organisation. …” |