Identify which of the following barrier of communication is a psychological barrier?

Loss by transmission and poor retention

The correct answer is option (4)- Loss by transmission and poor retention.

Loss by transmission and poor retention is a Psychological barrier.

Loss by transmission and poor retention: When communication passes through various levels, successive transmissions of the message results in loss of, or transmission of inaccurate information. This is more so in case of oral communication. Poor retention is another problem. Usually people cannot retain the information for a long time if they are inattentive or not interested.

OTHER OPTIONS

• Status is the organsational barrier. Status of superior may create psychological distance between him and his subordinates. A status conscious manager also may not allow his subordinates to express their feelings freely.

• Complexity in organisation structure is the organsational barrier. In an organisation where there are number of managerial levels, communication gets delayed and distorted as number of filtering points are more.

• Body language and gesture decoding is the semantic barrier. Every movement of body communicates some meaning. The body movement and gestures of communicator matters so much in conveying the message. If there is no match between what is said and what is expressed in body movements, communications may be wrongly perceived.