Which of the following is considered as the process of influencing the behaviour of people and making them strive voluntarily towards achievement of goals?

Leadership

The correct answer is option 3- Leadership.

Leadership is the process of influencing the behaviour of people by making them strive voluntarily towards achievement of organisational goals. Leadership indicates the ability of an individual to maintain good interpersonal relations with followers and motivate them to contribute for achieving organisational objectives.

OTHER OPTIONS

• Supervision- Supervision is the process of guiding the efforts of employees and other resources to accomplish the desired objectives. It means overseeing what is being done by subordinates and giving instructions to ensure optimum utilisation of resources and achievement of work targets.

• Motivation- Motivation means incitement or inducement to act or move. In the context of an organisation, it means the process of making subordinates to act in a desired manner to achieve certain organisational goals.

• Communication- Communication is a process by which people create and share information with one another in order to reach common understanding.