Target Exam

CUET

Subject

Business Studies

Chapter

Directing

Question:

Read the following passage and answer the question.

ABC Ltd. is a highly reputed company in Noida, U.P. Preeti is working at the post of Chief Operating Officer in the company. The company provides facilities like housing, medical aid, canteen etc to its employees. Preeti sets the targets for her subordinates without discussing it with them. She tells her subordinates that if task is not completed on time then strict action will be taken against them. Her subordinates are not able to finalise deals with customers due to their inadequate vocabulary and omission of needed words. She has high fever for the last 5 days. So, she went to doctor and tested blood. She was found positive for Dengue and admitted to hospital. One of the colleague of Preeti sent a message in the group to donate the blood for the well being of Preeti. When the director of the company came to know about it, he ordered for the cleaning of the company surroundings.

Identify the communication barrier discussed in the above case.

Options:

Badly expressed message

Faulty translation

Symbols with different meanings

Unclarified assumptions

Correct Answer:

Badly expressed message

Explanation:

The correct answer is option 1- Badly expressed message.

Badly expressed message is the communication barrier discussed in the given case as her subordinates are not able to finalise deals with customers due to their inadequate vocabulary and omission of needed words.

Badly expressed message: Some times intended meaning may not be conveyed by a manager to his subordinates. These badly expressed messages may be an account of inadequate vocabulary, usage of wrong words, omission of needed words, etc.