Assertion (A): Neha’s complaint about a defective refrigerator bought for Rs 45,000 can be filed in the District Commission.
Reason (R): The District Commission has a jurisdiction to entertain complaints where the value of goods or services paid as consideration does not exceed fifty lakh rupees.
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Both (A) and (R) are true and (R) is the correct explanation of (A).
Assertion (A): Neha’s complaint about a defective refrigerator bought for Rs 45,000 can be filed in the District Commission. — True. Rs 45,000 is far below fifty lakh rupees, so the District Commission can hear it.
Reason (R): The District Commission has a jurisdiction to entertain complaints where the value of goods or services paid as consideration does not exceed fifty lakh rupees. — True. This is the money limit of the District Commission under the Consumer Protection Rules 2021.
Why R explains A?
Which commission hears a complaint depends on the value paid for the goods. R says the District Commission takes complaints up to fifty lakh rupees. Neha paid Rs 45,000, which is within this limit. So, because of the limit in R, her complaint goes to the District Commission.
NCERT (2026-27 Edition): “Redressal Agencies Under The Consumer Protection Act For the redressal of consumer grievances, the Consumer Protection Act 2019 provides for setting up of a three-tier enforcement machinery at the District, State, and the National levels. As per the Consumer Protection Rules 2021, the jurisdiction of District Commission, State Commission and the National Commission is as follow: |