_________ comprise the operational level of Management.
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Foremen and Supervisors
Option (1) Foremen and Supervisors — Correct. There are three levels of management: top, middle and supervisory (operational). Foremen and supervisors form the lowest, supervisory level and watch over the work of the workers directly.
Option (2) Division heads — Incorrect. Middle-level managers are usually known as division heads, for example the production manager.
Option (3) Operating officer — Incorrect. The chief operating officer belongs to top management.
Option (4) Executive officer — Incorrect. The chief executive officer also belongs to top management.
NCERT (2026-27 Edition): “(i) Top Management: They consist of the senior-most executives of the organisation by whatever name they are called. They are usually referred to as the chairman, the chief executive officer, chief operating officer, president and vice-president. …” “(ii) Middle Management: is the link between top and lower level managers. They are subordinate to top managers and superior to the first line managers. They are usually known as division heads, for example production manager. …” “(iii) Supervisory or Operational Management: Foremen and supervisors comprise the lower level in the hierarchy of the organisation. Supervisors directly oversee the efforts of the workforce. …” |