Which of the following statements about management in the twenty-firs…

The correct answer is Option (3) → A global manager today needs ‘hard’ types of skills as well as ‘softer’ types of skills.

Option (1) Understanding how teams work and how people are motivated is a ‘hard’ type of skill of a global manager. — False. Understanding how teams work and how people are motivated is a softer, people-related skill. Hard skills are analysis, strategy, engineering and technology.

Option (2) The role of a global manager has evolved in much the same way as the domestic market has evolved. — False. The role of a global manager has changed in the same way as the global industry and economy have changed. It has grown from a single-dimensional role into a multi-faceted one.

Option (3) A global manager today needs ‘hard’ types of skills as well as ‘softer’ types of skills. — True. A global manager today needs both kinds of skills. Hard skills cover analysis, strategy, engineering and technology. Softer skills cover how teams work, how organisations work and how people are motivated.

Option (4) Extremely critical to global success are managers who understand analysis, strategy and engineering. — False. Managers with analysis, strategy and engineering skills are still going to be needed. But what is extremely critical to global success is people who understand teams, organisations and motivation.