Match the items of List I with the correct items of List II
| List I : Definition | List II : Concepts |
|---|---|
| A. Process of exchange of ideas, facts, feelings between or among people to create common understanding | I. Motivation |
| B. Process of influencing the behavior of people by making them strive voluntarily towards achievement of organizational goals | II. Supervision |
| C. Process of stimulating people to action to accomplish desired goals | III. Communication |
| D. Process of guiding the efforts of employees to accomplish desired objectives | IV. Leadership |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → (A)-(III), (B)-(IV), (C)-(I), (D)-(II)
(A) Process of exchange of ideas, facts, feelings between or among people to create common understanding – (III) Communication — Communication is a process of exchange of ideas, views, facts, feelings between or among people to create common understanding.
(B) Process of influencing the behavior of people by making them strive voluntarily towards achievement of organizational goals – (IV) Leadership — Leadership is the process of influencing the behaviour of people by making them strive voluntarily towards organisational goals.
(C) Process of stimulating people to action to accomplish desired goals – (I) Motivation — Motivation is the process of stimulating people to action to accomplish desired goals.
(D) Process of guiding the efforts of employees to accomplish desired objectives – (II) Supervision — Supervision is the process of guiding the efforts of employees and other resources to accomplish the desired objectives.
NCERT (2026-27 Edition): “Communication The word communication has been derived from the Latin word ‘communis’ which means ‘common’ which consequently implies common understanding. Communication is defined in different ways. Generally, it is understood as a process of exchange of ideas, views, facts, feelings, etc., between or among people to create common understanding.” “Leadership … Leadership is the process of influencing the behaviour of people by making them strive voluntarily towards achievement of organisational goals. Leadership indicates the ability of an individual to maintain good interpersonal relations with followers and motivate them to contribute for achieving organisational objectives.” “(ii) Motivation: Motivation is the process of stimulating people to action to accomplish desired goals. Motivation depends upon satisfying needs of people.” “Supervision … Supervision being an element of directing, every manager in the organisation supervises his/her subordinates. In this sense, supervision can be understood as the process of guiding the efforts of employees and other resources to accomplish the desired objectives. It means overseeing what is being done by subordinates and giving instructions to ensure optimum utilisation of resources and achievement of work targets.” |