Identify a combination of facts that are true for the concept of motivation.

(A) It is goal directed and promotes efficiency in the company

(B) It is an internal feeling, urge and is a complex process

(C) It leads to duplication of work and it can be positive and negative too

(D) It helps to reduce employee turnover and it increases inflexibility in working

Choose the correct answer from the options given below :

(A) and (B)

The correct answer is option (2)-  (A) and (B).

(A) It is goal directed and promotes efficiency in the company- This is true about concept of motivation. Motivation is the process of stimulating people to action to accomplish desired goals of organisation. It is an internal feeling of an individual and leads to goal directed behaviour. Motivation is mainly based on needs of individuals. It helps individuals and groups in the organisation for improved performance.

(B) It is an internal feeling, urge and is a complex process- This is true about motivation. Motivation is the process of stimulating people to action to accomplish desired goals of organisation. It is an internal feeling of an individual and leads to goal directed behaviour. Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions and reactions.

(C) It leads to duplication of work and it can be positive and negative too- FALSE. Motivation actually helps reduce wasted effort and duplication by aligning everyone toward a common goal. While the second part of the statement is true (motivation can be positive, like a bonus, or negative, like a warning), the first part makes the entire statement incorrect.

(D) It helps to reduce employee turnover and it increases inflexibility in working. FALSE. While motivation does help reduce employee turnover (true), it actually increases flexibility. Motivated employees are generally more willing to adapt to changes and learn new skills, rather than becoming inflexible.