Match List I with List II.

Choose the correct answer from the options given below :

A-III, B-I, C-II, D-IV

The correct answer is option (4)- A-III, B-I, C-II, D-IV.

A. Personal Barrier- III. Unwillingness to communicate.
The personal factors of both sender and receiver may exert influence on effective communication.
Unwillingness to communicate: Sometimes, subordinates may not be prepared to communicate with their superiors, if they perceive that it may adversely affect their interests.

B. Psychological Barrier- I. Lack of attention.
Emotional or psychological factors acts as barriers to communicators. The state of mind of both sender and receiver of communication reflects in the effective communication.
Lack of attention: The preoccupied mind of receiver and the resultant non-listening of message acts as a major psychological barrier. For instance, an employee explains about his problems to the boss who is pre-occupied with an important file before him. The boss does not grasp the message and the employee is disappointed.

C. Semantic Barrier- II. Technical jargon.
Semantics is the branch of linguistics dealing with the meaning of words and sentences. Semantic barriers are concerned with problems and obstructions in the process of encoding and decoding of message into words or impressions
Technical jargon: It is usually found that specialists use technical jargon while explaining to persons who are not specialists in the concerned field. Therefore, they may not understand the actual meaning of many such words.

D. Organisational Barrier- IV. Status.
The factors related to organisation structure, authority relationships, rules and regulations may, sometimes, act as barriers to effective communication.
Status of superior may create psychological distance between him and his subordinates. A status conscious manager also may not allow his subordinates to express their feelings freely.