Read the following passage and answer question.

Mr. Thaapar is the General Manager of a company named XYZ Ltd. for 12 years. He manages 150 employees with his effective leadership, motivation and communication. He encourages his sub-ordinates in decision-making and respects everyone's ideas and opinions. Once, while passing by the production department, Mr. Thaapar overheard Mr. Rohan, foreman of production department, was discussing about his financial condition on phone with his friend. Mr. Thaapar decided to give him the necessary help in near future in the upcoming appraisal in the form of increased incentive bonus. He also observed that Ms. Heena, Sr. Executive, is very much excited whenever she is given challenging work. Mr. Thaapar decided to reward her in the best possible way and hence he sent her an email stating about her promotion to a higher level which gave her more autonomy and power.

How did Mr. Thapar came to know about the financial issues being faced by Mr. Rohan?

Informal Communication

The correct answer is option (2)- Informal Communication.

Mr. Thaapar came to know about the financial issues being faced by Mr. Rohan through Informal Communication.

Mr. Thaapar overheard Mr. Rohan discussing his financial condition on the phone with his friend, which is a form of informal communication rather than formal, structured communication channels like email or face-to-face conversations within the workplace.