Delegation is important because it leads to:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → Better coordination
Delegation is passing authority from a superior to a subordinate. Decentralisation is the spreading of decision-making authority through all the levels of the organisation. The two have separate lists of importance.
Option (1) Relief to top management — Incorrect. This is an importance of decentralisation. When decisions are taken at lower levels, top management is free for important policy matters.
Option (2) Better control — Incorrect. Also an importance of decentralisation: each level can be judged on its own results.
Option (3) Quick decision making — Incorrect. Also an importance of decentralisation: decisions are taken close to where the work is done.
Option (4) Better coordination — Correct. The three elements of delegation, authority, responsibility and accountability, define the powers and duties of every post. So there is no overlap of duties or repeated work, and the departments and levels work together smoothly.
NCERT (2026-27 Edition): “(vi) Better coordination: The elements of delegation, namely authority, responsibility and accountability help to define the powers, duties and answerability related to the various positions in an organisation. This helps to avoid overlapping of duties and duplication of effort as it gives a clear picture of the work being done at various levels. Such clarity in reporting relationships help in developing and maintaining effective coordination amongst the departments, levels and functions of management.” |