Match List-I with List-II:
| List-I (Point about controlling) | List-II (What the book says) | ||
|---|---|---|---|
| (A) | Making efficient use of resources | (I) | The standards on which work will be appraised are made known well in advance. |
| (B) | Improving employee motivation | (II) | Employees see control as a restriction on their freedom. |
| (C) | Facilitating coordination in action | (III) | A manager seeks to reduce wastage and spoilage. |
| (D) | Resistance from employees | (IV) | Controlling provides direction to all activities and efforts for achieving organisational goals. |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → (A)-(III), (B)-(I), (C)-(IV), (D)-(II)
| List-I | List-II | Reason |
|---|---|---|
| (A) Making efficient use of resources | (III) A manager seeks to reduce wastage and spoilage. | Each activity follows set standards, so less is wasted and resources are used in the best way. |
| (B) Improving employee motivation | (I) The standards on which work will be appraised are made known well in advance. | Employees who know beforehand how they will be judged are motivated to perform better. |
| (C) Facilitating coordination in action | (IV) Controlling provides direction to all activities and efforts for achieving organisational goals. | All departments work to standards that fit together, so their efforts move in one direction. |
| (D) Resistance from employees | (II) Employees see control as a restriction on their freedom. | Employees who feel watched or bound oppose control. This is a limitation of controlling. |
NCERT (2026-27 Edition): “(iii) Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.” “(iv) Improving employee motivation: A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised. It, thus, motivates them and helps them to give better performance.” “(vi) Facilitating coordination in action: Controlling provides direction to all activities and efforts for achieving organisational goals. Each department and employee is governed by predetermined standards which are well coordinated with one another. This ensures that overall organisational objectives are accomplished.” “(iii) Resistance from employees: Control is often resisted by employees. They see it as a restriction on their freedom. …” |