Match List-I with List-II
| List-I | List-II |
| (Rights of a Consumer) | (Description) |
| (A) Right to Safety | (I) Ingredients, date of manufacture, price, quantity, directions for use, etc. |
| (B) Right to be Informed | (II) Protection against goods and services which are hazardous to life, health and property. |
| (C) Right to Consumer Education | (III) Replacement of the product, removal of defect in the product or compensation. |
| (D) Right to Seek Redressal | (IV) Many consumer organisations and some enlightened businesses are taking an active part in it. |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → (A) - (II), (B) - (I), (C) - (IV), (D) - (III)
(A) Right to Safety — this matches (II) Protection against goods and services which are hazardous to life, health and property. Safety is about not being harmed by what one buys, such as a substandard electrical appliance.
(B) Right to be Informed — this matches (I) Ingredients, date of manufacture, price, quantity, directions for use, etc. These are the details a buyer needs before deciding. This right is why the law makes firms print them on the pack.
(C) Right to Consumer Education — this matches (IV) Many consumer organisations and some enlightened businesses are taking an active part in it. Education means making the consumer aware of his rights and reliefs throughout life, and these groups spread that awareness.
(D) Right to Seek Redressal — this matches (III) Replacement of the product, removal of defect in the product or compensation. Redressal is the relief a consumer gets when a product or service falls short, so these remedies belong here.
NCERT (2026-27 Edition): “1. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. …” “2. Right to be informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. …” “5. Right to seek redressal: The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations. The Consumer Protection Act 2019 provides for redressal to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.” “6. Right to Consumer Education: The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.” |