Which of the following statements describe the importance of controlling called ‘Facilitating coordination in action’?
(A) Controlling provides direction to all activities and efforts for achieving organisational goals.
(B) Each department and employee is governed by predetermined standards, so that overall organisational objectives are accomplished.
(C) Each activity is performed in accordance with predetermined standards and norms, so that resources are used in the most efficient manner.
(D) A careful check is kept on the changes in the environment, and the standards are reviewed and revised in light of such changes.
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → (A) and (B) only
(A) Controlling provides direction to all activities and efforts for achieving organisational goals. — Correct. Controlling gives one direction to all activities and efforts, towards the goals of the organisation.
(B) Each department and employee is governed by predetermined standards, so that overall organisational objectives are accomplished. — Correct. The standards of all departments are well coordinated with one another. So when each department follows its own standard, all of them move together towards the overall objectives.
(C) Each activity is performed in accordance with predetermined standards and norms, so that resources are used in the most efficient manner. — Incorrect. This is making efficient use of resources: work done as per standards reduces wastage and spoilage.
(D) A careful check is kept on the changes in the environment, and the standards are reviewed and revised in light of such changes. — Incorrect. This is judging accuracy of standards: watching changes in the environment helps to review and revise the standards.
NCERT (2026-27 Edition): “(vi) Facilitating coordination in action: Controlling provides direction to all activities and efforts for achieving organisational goals. Each department and employee is governed by predetermined standards which are well coordinated with one another. This ensures that overall organisational objectives are accomplished.” “(iii) Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.” “(ii) Judging accuracy of standards: A good control system enables management to verify whether the standards set are accurate and objective. An efficient control system keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes.” |