Which of the following 'Cs' are characteristics of a formal letter.
(A) Courteous
(B) Complaining
(C) Concise
(D) Confidential
(E) Cognizant
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → (A) and (C) Only
- Courteous (A): Formal letters use respectful and polite language.
- Complaining (B): While some formal letters might express dissatisfaction, the overall tone should remain professional and objective.
- Concise (C): Formal letters should be clear and to the point, avoiding unnecessary details.
- Confidential (D): Confidentiality may be a characteristic depending on the content of the letter, but it's not a defining feature of a formal letter format itself.
- Cognizant (E): This implies being aware or knowledgeable, which isn't a specific characteristic of a formal letter's style.
Therefore, only courteous and concise language are universally considered defining features of a formal letter.