Which of the following 'Cs' are characteristics of a formal letter.
(A) Courteous
(B) Complaining
(C) Concise
(D) Confidential
(E) Cognizant
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → (A) and (C) Only
(A) Courteous — True.
- A formal letter must be polite and respectful, even when it makes a complaint.
(B) Complaining — False.
- A letter of complaint is only one kind of formal letter.
- Complaining is not a quality every formal letter must have.
(C) Concise — True.
- A formal letter should be brief and to the point, without unnecessary words.
(D) Confidential — False.
- Some letters are confidential (meant to be kept secret), but this is not a quality of every formal letter.
(E) Cognizant — False.
- Cognizant means aware of something.
- It describes a person, and is not one of the Cs of letter writing (such as clear, concise, correct, courteous and complete).