Practicing Success
As per Consumer Protection Act 2019, Under which night, the consumer has the freedom to access variety of products at competitive prices : |
Right to Consumer Education Right to be informed Right to be assured Right to be heard |
Right to be assured |
The correct answer is option (3) : Right to be assured Right to be assured: The consumer has the freedom to access variety of products at competitive prices.This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these. Right to Consumer Education: The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations Right to be heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells. |